The primary goal of our packaging is to make sure the products arrive safe and undamaged. Products will be wrapped individually to keep them from breaking during shipment. This does not guarantee every item will arrive in perfect condition, however if something arrives broken or damaged, we will need photos of the damage in order to issue a replacement. We will issue a replacement ASAP once photos are received.
Gift sets and bath bombs will be extra wrapped since these are the most delicate items.